Terms & Conditions

These Terms & Conditions govern the use of the Axis Building Advisory website and services. By booking a consultation, using this website, or relying on information provided by Axis Building Advisory, users agree to these terms.

1. General Information

  • Axis Building Advisory provides independent building advisory and consultation services.

  • Information provided is general in nature unless expressly stated otherwise in writing.

  • Services do not constitute legal, financial, engineering, town planning, or construction advice.

2. Scope of Services

  • Consultations are advisory-only unless otherwise agreed in writing.

  • Advice is based on information available at the time of consultation.

  • Clients remain responsible for obtaining formal approvals, permits, certifications, engineering advice, legal advice, and specialist reports where required.

3. No Guarantee of Outcome

  • Axis Building Advisory does not guarantee permit approval, project approval, compliance outcomes, construction outcomes, or regulatory decisions.

  • Regulatory interpretations and requirements may vary between authorities and circumstances.

4. Client Responsibilities

  • Clients must provide accurate and complete information.

  • Failure to disclose relevant information may affect the quality or accuracy of advice provided.

5. Payments & Bookings

  • Consultation fees must be paid in full at the time of booking unless otherwise agreed.

  • Bookings are subject to availability.

  • Axis Building Advisory reserves the right to refuse or cancel bookings where necessary.

6. Cancellations & Refunds

  • Cancellations within 24 hours of the booking may be non-refundable.

  • Missed appointments may forfeit the consultation fee.

  • Refund requests are assessed at the discretion of Axis Building Advisory.

7. Limitation of Liability

  • To the maximum extent permitted by law, Axis Building Advisory is not liable for indirect, incidental, consequential, or financial losses arising from reliance on advice or website content.

  • Liability is limited to the amount paid for the relevant service.

8. Website Use

  • Users must not misuse, copy, interfere with, or attempt to compromise the website or its functionality.

  • Website content remains the intellectual property of Axis Building Advisory unless otherwise stated.

9. Third-Party Services

  • The website may integrate with third-party services including Calendly, Stripe, Google, or other providers.

  • Axis Building Advisory is not responsible for outages, failures, or issues caused by third-party platforms.

10. Privacy

  • Personal information is handled in accordance with applicable Australian privacy laws.

  • Users acknowledge that information submitted through forms or bookings may be stored electronically.

11. Changes to Terms

  • Axis Building Advisory may update these Terms & Conditions at any time without prior notice.

12. Governing Law

  • These Terms & Conditions are governed by the laws of Victoria, Australia.

13. Legal Entity

Axis Building Advisory is a registered business name of Building Surveying Hotline Pty Ltd.

Contact Information

Axis Building Advisory

Victoria, Australia
info@axisbuildingadvisory.com.au

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